Schools (and some other organizations) are a bit like this.The IT Department is vital, but their role is to support and enable the teaching and learning. It is not there to choose the direction of the pedagogy. In fact, it isn't fair to them to expect them to do this. They have no training in education and do not have classroom experience, and thus cannot be expected to understand the education environment.
Yet I regularly hear of schools where the IT Department influences and manages the LMS\OLE (Online Learning Environment). This can produce problems.
I work in a school with an excellent IT Department. Their support, vision and interaction with students and staff is excellent. If you wanted to design a team, this would be the ideal 'template'. However, all they do on a day to day basis in the OLE is ensure that it is backed up and runs well from a technical perspective. They do not get involved in designing user roles, designing layout, etc. (They have lots of other stuff to do on a day to day basis.)
However, there can be complications. Teachers as a general statement do not understand technology in depth. (And it is unfair to expect them to. They have enough happening teaching and keeping up with the changes in education.) Yet the effective use and understanding of technology is becoming more and more important in education.
Thus, there is a need for an eLearning Department with eLearning specialists. These people are different to IT specialists; they need a depth of knowledge of IT so that they can have meaningful discussions with the IT department and can make decisions informed on technical components. However, they also need to have teaching experience so that they understand the classroom and modern education. They also need to have knowledge of the principles of the online components of education, design principles for the online world and management of Online Learning Environments.
They should be comfortable talking to 'techs' in their language while also being comfortable talking to teachers in their language.
If this cannot be found in one person to lead changes in this area of education, then a small committee needs to be formed of people skilled in the main areas who can also work well together.
My school recognized these differences years ago, and we have an eLearning department as well as an IT Department. The two departments work together closely and well, and have respect for each other; there are no 'turf wars'.
We have excellent mechanics but specialists in education choose the route of the road trip.
(I have written about this in the past, but this is a recurring conversation I have with people in a number of schools. I was chatting with someone again recently in yet another school and it arose again. It is a fundamental problem that leaders in schools need to recognize.)
Image: By Ion Chibzii from Chisinau. , Moldova. ("Problems, problems..." (70-ies).) [CC BY-SA 2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons