Recently it became obvious that the 'reluctant adopters' of blended learning may also have been reluctant adopters of other technology based skills. These can hamper the quest for change as the lack of fundamental skills makes a task that requires a small amount of effort into a much more demanding task. For example, building resources in a LMS may take a person skilled in technology one hour while it may take a less skilled person several hours. The blame for the extra effort required is then placed at the feet of the course being developed in the LMS instead of at the feet of the poor skill set that has created the problem
A link to the article is available within this site.
It can also be viewed at eCampusNews (for higher ed) or eSchoolNews (for K12).
Another facet of the dilemmas brought to light by whole organization change to blended learning is outlined in a complementary article Blended Learning and the Paradox of the Experienced Teacher.